Ecommerce Leader – Saudization

Role Purpose: 

The Ecommerce Leader is responsible for driving the growth and development of the current Ecommerce platform and strategically building relationships with other Ecommerce websites and online marketing venues. This role effectively develops and cross-functionally executes comprehensive online sales and Ecommerce business development plans. Gain a thorough knowledge of SARA product lines, industry terminology and company operations.

Key Accountabilities:

  • Develop Ecommerce sales strategies to meet revenue and growth targets.
  • Coordinate and execute a strong marketing and campaign calendar to gain newly engaged consumers and incentivize more purchases from existing consumers.
  • Collaborate with internal departments, such as marketing, sales divisions, and external suppliers, to develop and implement Ecommerce strategies, plans, and business models.
  • Take a hands-on approach to customer response and customer service. Take responsibility for responding to online customer inquiries.
  • Provide input to the management team on a new product or service features to be developed to meet current, and future customer needs.
  • Research and learn new emerging technologies and trends.
  • Develop high-level and detailed Ecommerce solution strategies to identify key performance indicators (KPI’s), understand online traffic patterns, segment customer behaviors, and prioritize site issues.
  • Manage Ecommerce P&L, delivery key financial targets to include sales growth, gross margin, and operating margin improvements
  • Oversee accurate order processing, including order intake, order confirmation, order status, order changes, shipping, billing, and damage replacement.
  • Develop advanced analytical solutions to formulate insights across all Ecommerce properties, ensure tracking, reporting, and analytics are functioning optimally. Maintains accurate records and generates appropriate reports for upper management
  • Ensure that digital product portfolios are properly optimized, updated, and maintained, including descriptions, images, inventory, waitlists, promotions, and pricing.
  • Pioneer and create new opportunities with Ecommerce accounts, identifying white space and marketing opportunities to generate sales.
  • Build trust and foster a relationship to be recognized as a premium Ecommerce supplier.
  • Become immersed and educated in all of the product categories and brands.
  • Conduct extensive online research at all times, understanding marketing and sales strategies from all major Ecommerce retailers.

Qualifications, Experience and Knowledge:

  • Bachelor’s degree in marketing, business, sales, or related field.
  • Extensive knowledge of Ecommerce sales platforms including Shopify.
  • Experience in business development, sales engineering as well as using Microsoft Office and ERP/Inventory Systems
  • Enterprising spirit with affinity to luxury products.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Demonstrated ability to work independently and autonomously in driving projects to completion.
  • Exceptional time management skills; ability to organize, prioritize, and manage multiple projects with overlapping goals and objectives.
  • Strong leadership skills are essential, with proven verbal and written communication skills with demonstrated ability to work effectively across internal and external organizations.
  • Experience in a retail sales environment a plus.
markets or countries: Kingdom of Saudi Arabia
cities: Riyadh
divisions: E-Commerce
type: Full Time

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