Sales Coordinator

Role Purpose: 

Provide administrative support and services to ensure efficiency and effectiveness within the projects division.

Key Accountabilities:

  • Prepare or assist in preparing customer quotations.
  • Maintain the customer files with all necessary documents, viz., quotations, purchase and sales orders, delivery notes, payment receipts, etc.
  • Coordinate with the sales team to receive details and information about customer orders.
  • Prepare or assist in preparing customer sales orders and forward them to the Sales Consultant for authorization.
  • Prepare or assist in preparing sample orders and keep a regular track of the availability, delivery, and return of such samples.
  • Coordinate with the warehouse team to assess the availability of products quantities for sale.
  • Ensure that all sales deals are compliant with the company’s policies and procedures.  Inform the management of all issues and concerns related to non-compliance with sales activities.
  • Send duly approved customer orders or sales orders to the Procurement Coordinator for placing an order with the suppliers.
  • Address and resolve customer queries and issues in the absence of the Sales Consultant.
  • Coordinate with the accounts team to ensure that sales invoicing is error-free.
  • Coordinate with the accounts team to facilitate the opening of LC, terms, and ensure conditions are commercially prudent, clear, and acceptable to the supplier.
  • Check sales batches on a daily and weekly basis and forward the invoices and delivery notes to the accounts team.
  • Check customer payments to ensure these are made on time and report any delays to the management.

Qualifications, Experience, and Knowledge:

  • BA/BS from a reputable university.
  • 3 to 5 years of relevant industry work experience in sanitary ware or building materials.
  • Ability to review client specs and datasheets.
  • Excellent English spoken and written communication skills.
  • Previous sales or customer service experience in a multi-cultural working environment.
  • The ability to work under pressure and handle challenging situations.
  • Proficient knowledge of MS Office
markets or countries: United Arab Emirates
cities: Dubai
divisions: Projects
categories: Building Materials
type: Full Time

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